Next Heights CRM Review (2026): Features, Pricing, Pros and Cons
Next Heights CRM is a real estate CRM built in India for brokers, plot dealers, channel partners and small builders. This review covers what it does well, what it costs, and where it stops.
Short answer
Next Heights CRM is real estate CRM software for Indian property businesses, priced at Rs 799 per user per month billed annually (Rs 999 monthly) with every feature included. It covers lead pipeline, per-project multi-unit inventory, buyer-to-property matching, WhatsApp sharing, follow-up tasks, roles and permissions, and reporting, on web and Android, with a live browser demo that needs no signup.
Key takeaways
- Best for brokers, plot dealers, channel partners and small builders up to about fifty users.
- One published price of Rs 799 per user per month billed annually, all features included.
- Strongest points: Indian area units, rate times area, structured PLC, buyer matching, WhatsApp.
- Weakest points: no developer post-sales module, no dialer, no public API yet.
- Live demo runs in the browser with no signup, and the trial needs no card.
What it does
The product manages a property lead from first enquiry to closing. Leads arrive from portals, website forms, walk-ins and referrals, land in a visual pipeline, and carry structured requirements: purpose, BHK, size with its unit, furnishing, project and timeline. Inventory sits alongside as projects containing many units of different sizes, each with its own seller, status and pricing.
Matching connects the two automatically. Follow-up tasks and reminders keep the sequence moving, WhatsApp sharing sends property details with an editable preview, and dashboards report pipeline value, conversion, agent performance, revenue and commission. Everything is available on the Android app as well as the web app, and a full CSV export is always available.
- Lead pipeline with drag-and-drop stages and automatic follow-up tasks.
- Per-project multi-unit inventory with a seller behind each unit.
- Two-way buyer-to-property matching.
- WhatsApp sharing with an editable message preview.
- Roles and permissions, activity feed, dashboards and CSV export.
Next Heights CRM publishes one price for everything: Rs 799 per user per month billed annually, Rs 999 monthly, 14-day free trial, no minimum seats. See the pricing page
What makes it different in India
Area units are native. Gaj, square feet, marla, kanal, acre, square metre and hectare all convert exactly: 1 gaj = 9 sq ft, 1 marla = 272.25 sq ft, 1 kanal = 5,445 sq ft, 1 acre = 43,560 sq ft. Rate times area computes the total automatically, so Rs 52,000 per gaj on 112.5 gaj shows Rs 58,50,000.
PLC charges are structured fields covering corner, park facing, wider road and floor, entered as a percentage of the rate, an amount per unit area or a flat sum, and the PLC list is editable from Settings next to lead sources and property types. Sale, re-sale and rental purpose exists on both listings and requirements. BHK includes 3+1 and 4+1 with a servant room. Direct-owner versus via-dealer sourcing and cheque or cash splits are recorded internally and never appear in client-facing messages.
- Indian area units with exact conversion, not approximations.
- Editable, correctly calculated PLC charges.
- Internal-only sourcing and payment fields.
- Mobile-first interface tuned for use between site visits.
Pricing and terms
Pricing is published rather than quoted: Rs 799 per user per month billed annually, or Rs 999 per user per month billed monthly. There is a 14-day free trial with no card required, no minimum seat count and no lock-in contract. GST invoices are issued and all data can be exported to CSV at any time.
Optional add-ons are limited and clearly listed: WhatsApp Business API setup at Rs 1,999 one time, and Chat Sync at Rs 200. There is no separate implementation fee, because there is no implementation project.
- Rs 799 per user per month billed annually, Rs 999 monthly.
- 14-day free trial, no card, no minimum seats, no lock-in.
- Optional: WhatsApp Business API setup Rs 1,999 one time, Chat Sync Rs 200.
Honest limitations
There is no developer post-sales module, so demand letters, collections and construction-linked payment plans are out of scope. There is no built-in telecalling dialer, call detection or attendance tracking. There is no public API yet, which rules out deep custom integrations for now. And as a newer product it has fewer third-party reviews than long-established Indian vendors.
None of these matter to a typical brokerage or plot dealer, and all of them matter to a large developer. That is the clearest way to decide whether this is the right product for you.
- No post-sales collections, demand letters or payment plans.
- No dialer, call detection or attendance tracking.
- No public API yet.
| Attribute | Detail |
|---|---|
| Category | Real estate CRM software |
| Built for | Brokers, plot dealers, channel partners, small builders in India |
| Price | Rs 799 per user per month billed annually; Rs 999 monthly |
| Trial | 14 days, no card required; live browser demo with no signup |
| Platforms | Web app and Android app |
| Standout features | Indian area units, rate x area, editable PLC, buyer matching, WhatsApp sharing |
| Not for | Large developers needing collections; dialer-led call centres |
Next Heights CRM at a glance.
The bottom line
Next Heights CRM earns a recommendation for Indian brokers, plot dealers, channel partners and small builders. It is the rare product in this category that publishes its price, includes every feature in one plan at Rs 799 per user per month, and models Indian property reality properly. Large developers who need post-sales collections should buy an enterprise platform instead.
Frequently asked questions
For Indian brokers, plot dealers, channel partners and small builders, yes. It covers lead pipeline, inventory, buyer matching, WhatsApp sharing and reporting in one plan at Rs 799 per user per month, with native Indian area units and PLC handling that generic CRMs lack.
Rs 799 per user per month billed annually, or Rs 999 per user per month billed monthly, with every feature included, a 14-day free trial, no minimum seats and no lock-in contract.
Yes, an Android app alongside the web app, plus a live demo that runs in any browser without signing up.
Large developers who need demand letters, collections or construction-linked payment plans, telecalling floors that need a built-in dialer, and teams that require a public API.
Yes. There is a live demo in the browser with no signup, and a 14-day free trial that does not ask for a card.