Frequently asked questions

Next Heights is a real estate CRM built specifically for Indian teams. It brings your leads, property inventory, tasks, WhatsApp conversations and analytics into one place so your team can follow up on time and close more deals.

It is designed for real estate agencies, brokers, developers and channel partners in India — from single brokers to multi-branch companies with dozens of agents.

It is Next Heights CRM, spelled with an s. Some people type Next Height CRM, NextHeights CRM or simply Next Heights when searching, but they all mean the same product: a real estate CRM built for Indian teams to manage leads, match properties and automate WhatsApp follow-ups.

No. The interface is clean and intuitive. Most agents start adding and updating leads within minutes, and we include a guided onboarding call with every trial.

Most teams are live within 30 minutes. Setup includes adding your team members, connecting your first portal and configuring your WhatsApp templates. We walk you through all of it.

Yes. You can explore the full interface instantly with the offline demo — no signup and nothing to install. You can also request 14 days of full access with real cloud sync, free.

The demo shows the complete interface and every feature pre-loaded with sample data and runs entirely in your browser. The full version adds real team logins, cloud sync across devices, automatic lead capture and data that persists across sessions.

Click ‘Try Demo’ anywhere on the site. The offline demo opens instantly with sample leads, pipeline, WhatsApp logs and analytics. Changes reset when you refresh.

Full access: real team accounts, cloud sync, CSV import, portal connections and WhatsApp integration. Our team sets it up for you during a short onboarding call.

No. There is no card required and no automatic charge. If you decide to continue after the trial, we help you pick a plan.

Your data is kept safe. You simply choose a plan to continue, or your account pauses — we never delete your data without telling you.

Yes, add as many team members as you like during the trial so everyone can test it in real workflows.

Leads can be added manually, imported from a spreadsheet, or captured automatically from property portals like 99acres and MagicBricks via webhooks so new enquiries appear directly in your pipeline.

Yes. The CSV import tool maps your columns to CRM fields and removes duplicates automatically. Most teams import 6–12 months of history in under 10 minutes.

Your leads move through clear stages — for example Enquiry, Contacted, Site Visit, Negotiation and Booking. Drag a lead between stages and the whole team sees the update instantly.

No. Every lead, note and WhatsApp conversation is stored centrally on the account, so when an agent leaves their pipeline stays intact and can be reassigned.

Yes. Leads can be assigned or reassigned to any team member, and agents can be limited to seeing only their own leads.

Yes. Duplicates are detected on import and during capture so the same buyer does not clog your pipeline.

Yes. Each lead records its source, and source analytics show you which portals and campaigns actually convert so you can spend budget wisely.

Next Heights connects to the official WhatsApp Business API, so messages are sent and received from a verified business number with delivery and read receipts.

Yes. Every message flows into a shared two-way inbox and is logged to the relevant lead, so any agent can pick up a conversation without switching to a personal phone.

Yes. Every message is auto-logged to that lead’s timeline, so you always have the full history in one place — no more lost screenshots.

Yes. You can set automated follow-up messages and approved templates so cold leads keep getting nurtured without manual effort.

We help you connect a number during onboarding. If you already have a WhatsApp Business API number, we can connect that too.

Yes. You can save and reuse approved templates for common replies, follow-ups and offers to save your agents time.

Smart matching instantly surfaces the best-fit properties from your inventory for a buyer’s location and budget, so agents can share the right options in seconds.

Every agent gets a clear daily task list with reminders for follow-ups, site visits and callbacks, so nothing slips through the cracks.

Yes. Dashboards show pipeline value, agent-wise conversion, lead sources, revenue and more — in real time, viewable from your phone.

Yes. Multi-branch companies see all branches in one login, with branch-wise reporting for faster reviews.

Yes. Next Heights includes built-in rental management so you can track rent-paying properties, due dates, and collected versus pending payments right alongside your sales pipeline — no separate spreadsheet needed.

Yes. You can store tenant details, lease start and end dates, rent amounts and renewal reminders, and keep every tenant document and conversation in one place.

Yes. Sales and commission tracking lets agents see their own numbers and helps managers review performance and payouts.

Yes. Team accounts have roles — agents can be limited to their own leads while owners and managers see everything.

Yes. You can download the Android app (APK) from our downloads page, or use the fully responsive web app on any phone or tablet.

Download the APK from the downloads page, open the file, and allow installation from your browser if your phone asks. The app then installs like any other app.

iPhone users can use the web app in Safari and add it to the home screen for an app-like experience. A dedicated iOS build is on our roadmap.

Yes. It is fast even on patchy mobile data. Agents can add leads, update stages, set tasks and send WhatsApp messages right from a site visit.

The installed app gives you faster access, push notifications for new leads, and full-screen mode without browser bars.

Yes. The APK is our official build. Because it is distributed directly (not via the Play Store), Android may ask you to allow installs from your browser — this is normal for direct downloads.

Pricing is designed for Indian teams and scales with your team size. See the pricing section on the homepage, or talk to us on WhatsApp for a plan tailored to you.

No. There are no setup fees, and onboarding help is included.

Yes. You can upgrade, downgrade or cancel. We keep your data safe and never lock you in.

Yes. Larger teams and multi-branch companies can get custom pricing — reach out on WhatsApp and we will help.

We support the common Indian payment methods. Our team shares the details during onboarding.

Yes. Your data is stored securely with a backend built on Supabase, with access controlled by team roles and enforced on the server.

You do. Your leads and records are yours, and you can export them at any time.

Yes. One-click CSV export is included, so you always have a copy of your leads and records.

Yes. In the full version your data syncs across every device and team member in real time via the cloud.

We offer responsive support on WhatsApp, plus a guided onboarding call to get your team live quickly.

Next Heights is built for Indian real estate teams and workflows, and works across every Indian city and region.

Message us on WhatsApp or use the contact section on the homepage — we usually reply within minutes during working hours.